Privacy Policy — juon365
At juon365, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and what rights you have as a juon365 player under Philippine law. We are committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
About This Policy
This Privacy Policy applies to all services, products, and features offered by juon365 through the website juon365.net. It governs how juon365 collects, uses, stores, discloses, and protects the personal data of all individuals who interact with our platform — whether as registered players, visitors browsing the site, or individuals who contact our support team.
juon365 is firmly committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). This policy has been drafted with Filipino players in mind, and all data subject rights described herein are exercisable by any juon365 player regardless of their location within the Philippines — whether in Manila, Cebu, Davao, Quezon City, or Makati.
This Privacy Policy covers all personal data processing activities conducted by juon365 in connection with the registration, operation, and closure of player accounts; the provision of casino gaming and sports betting services; the processing of financial transactions via GCash, Maya, and other accepted payment channels; and the delivery of customer support. It does not cover third-party websites or services that may be linked from juon365.net.
By creating a juon365 account or using our services in any capacity, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must discontinue use of the juon365 platform.
Data Controller
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, juon365 acts as the Personal Information Controller (PIC) with respect to the personal data of all juon365 players and website visitors. This means that juon365 determines the purposes and means of processing your personal data.
juon365 has appointed a Data Privacy Officer (DPO) responsible for overseeing all matters related to data privacy compliance, including the handling of data subject requests, breach notifications, and coordination with the National Privacy Commission. Contact details for the DPO are provided in Section 14 of this policy.
Data We Collect
juon365 collects only the personal data that is necessary to deliver our services, maintain regulatory compliance, and protect the security of the platform. The categories of personal data we collect are as follows:
- ●Full legal name (as it appears on a valid Philippine government-issued ID)
- ●Date of birth (used to verify that you meet the 21+ age requirement)
- ●Residential address in the Philippines
- ●Mobile number (Philippine network — Globe, Smart, or DITO)
- ●Email address
- ●Username and encrypted account password
- ●Government-issued Philippine ID document (PhilSys, passport, driver's license, SSS ID, UMID, or equivalent) submitted during KYC
- ●GCash or Maya account number registered to your name
- ●Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where applicable
- ●Deposit and withdrawal transaction records, including amounts, timestamps, and payment method used
- ●Account wallet balance history and bonus transaction logs
- ●Source of funds documentation provided during enhanced due diligence checks
- ●Game session records including game type (slots, bingo, crash, monster mine, live casino), bet amounts, outcomes, and session duration
- ●Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
- ●Bonus and promotion usage history
- ●Customer support interaction records including chat transcripts and email correspondence
- ●IP address and approximate geolocation at time of login
- ●Device type, operating system version, and browser type
- ●Session identifiers and authentication tokens
- ●Cookie data and browsing behavior on juon365.net (see Section 9 for full cookie details)
How We Collect Your Data
juon365 collects your personal data through the following means:
- ●Direct submission — information you provide when creating your juon365 account, completing KYC verification, making deposits or withdrawal requests, contacting our support team, or responding to promotional communications.
- ●Automated collection — technical data collected automatically when you access juon365.net, including IP addresses, device identifiers, and session cookies placed on your browser or device.
- ●Payment processor data — transaction confirmation data shared with juon365 by GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other accepted payment partners to facilitate deposit and withdrawal processing.
- ●Identity verification services — data returned by third-party KYC and identity verification providers used to confirm your identity and age as part of the PAGCOR-required player onboarding process.
- ●Fraud prevention and AML screening — data obtained through anti-money laundering screening tools used to comply with Republic Act No. 9160 (Anti-Money Laundering Act) and AMLC regulations applicable to Philippine online gaming operators.
Purpose of Processing
juon365 processes your personal data only for specific, clearly defined purposes. The table below outlines the primary purposes for which we process each category of personal data collected from juon365 players:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity data, contact details, login credentials | Contractual necessity |
| Age and identity verification (KYC) | Government ID, date of birth, name | Legal obligation (PAGCOR / DPA) |
| Payment processing (deposits & withdrawals) | GCash / Maya / bank account details, transaction records | Contractual necessity |
| Anti-money laundering compliance | Identity data, transaction history, source of funds | Legal obligation (RA 9160) |
| Game service delivery and bet recording | Gaming activity data, session data | Contractual necessity |
| Responsible gaming monitoring | Gaming activity data, deposit limits, exclusion records | Legal obligation / Legitimate interest |
| Fraud detection and platform security | Technical data, IP address, transaction patterns | Legitimate interest |
| Customer support delivery | Contact details, support interaction records | Contractual necessity |
| Promotional communications (opt-in only) | Email address, mobile number, gameplay preferences | Consent |
| Platform analytics and improvement | Technical data, aggregated usage data | Legitimate interest |
juon365 does not use your personal data for any purpose not listed above without first obtaining your explicit consent or establishing a new lawful basis for the processing, in accordance with the Data Privacy Act of 2012.
Legal Basis for Processing
Under the Data Privacy Act of 2012, juon365 processes personal data only when at least one of the following lawful bases applies:
- ●Consent — You have given your freely given, specific, informed, and unambiguous consent to the processing of your personal data for one or more specific purposes. You may withdraw consent at any time, though this will not affect the lawfulness of processing carried out before withdrawal.
- ●Contractual necessity — Processing is necessary for the performance of the agreement between you and juon365 governing your use of the platform, including account management, game service delivery, and payment processing.
- ●Legal obligation — Processing is required for juon365 to comply with applicable Philippine laws, including the Anti-Money Laundering Act (RA 9160), PAGCOR regulatory requirements, the Tax Code, and any NPC directive.
- ●Legitimate interest — Processing is necessary for the purposes of the legitimate interests pursued by juon365, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your data privacy rights.
Data Sharing & Disclosure
juon365 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share your personal data with the following categories of recipients where it is necessary to deliver our services, meet our legal obligations, or protect the integrity of the platform:
- ●Payment processors — GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other accepted payment partners, for the sole purpose of processing your deposits and withdrawal requests. Each payment provider is bound by their own privacy and data security obligations under Philippine law.
- ●KYC and identity verification providers — Accredited third-party verification services used to confirm player identity and age in compliance with PAGCOR KYC requirements.
- ●Game software providers — Third-party game studios whose titles are hosted on the juon365 platform may receive anonymized or pseudonymized session data required to operate their gaming software. They do not receive your personal identity data.
- ●Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and any other competent Philippine government authority, where disclosure is required by law, court order, or regulatory directive.
- ●Fraud prevention and AML screening services — Third-party providers used to screen transactions and player profiles against sanctions lists, politically exposed persons (PEP) databases, and fraud indicators as required by RA 9160.
- ●IT infrastructure and cloud service providers — Hosting, database, and security service providers used to operate and maintain juon365.net. All such providers are contractually required to process personal data only on juon365's instructions and to maintain equivalent data security standards.
juon365 strictly prohibits unauthorized disclosure of player personal data to any party not listed above. All data sharing arrangements are governed by written data processing agreements that impose confidentiality obligations and data security requirements on all third-party recipients consistent with the Data Privacy Act of 2012 and NPC regulations.
Data Retention
juon365 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration & KYC identity data | 5 years after account closure | PAGCOR regulatory requirement |
| Financial transaction records | 5 years from transaction date | AMLC / BIR legal obligation |
| Game session records | 2 years from session date | Dispute resolution / PAGCOR audit |
| Customer support records | 2 years from last interaction | Service quality / dispute resolution |
| Self-exclusion & responsible gaming records | Duration of exclusion + 5 years | PAGCOR responsible gaming compliance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent (DPA 2012) |
| Technical / device logs | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, juon365 will securely delete or anonymize your personal data so that it can no longer be associated with your identity. Where data must be retained for a longer period due to an ongoing regulatory investigation or legal proceeding, juon365 will notify you of the extended retention where it is lawful to do so.
Cookies & Tracking Technologies
juon365.net uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, enable platform functionality, and gather aggregated analytics data that helps us improve the site. Below is a summary of the cookie types used on juon365.net:
- ●Strictly necessary cookies — Essential for the operation of juon365.net. These include session authentication cookies that keep you logged in during your gaming session and security tokens that protect your account from cross-site request forgery (CSRF) attacks. These cannot be disabled without disrupting platform functionality.
- ●Functional cookies — Used to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations. Disabling these cookies may affect your user experience.
- ●Analytics cookies — Used to collect aggregated, anonymized data about how players use juon365.net — such as which games are most popular, how long sessions last, and which pages receive the most traffic. This data is used solely to improve the platform and is not shared with third parties for commercial purposes.
- ●Security and fraud prevention cookies — Used to identify unusual or suspicious login patterns, device fingerprinting for account protection, and to flag potentially fraudulent transactions. These are essential to maintaining the security of your juon365 account.
You may manage or disable non-essential cookies through your browser settings at any time. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view, delete, and block cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the juon365 platform. For guidance on managing cookies on your device, refer to your browser's help documentation.
Data Security
juon365 implements technical and organizational security measures appropriate to the sensitivity of the personal data we process. Our security infrastructure is designed to protect your data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Key security measures in place at juon365 include:
- ●TLS/SSL encryption — All data transmitted between your device and juon365.net is encrypted using industry-standard Transport Layer Security (TLS) protocols. You can verify the secure connection by the padlock icon in your browser's address bar.
- ●Password hashing — Account passwords are never stored in plain text. juon365 uses strong cryptographic hashing algorithms to store password credentials securely.
- ●Two-factor authentication (2FA) — juon365 offers optional 2FA for all player accounts. We strongly recommend all Filipino players enable 2FA to add an extra layer of protection to their account, particularly when accessing from mobile devices on Globe, Smart, or DITO networks.
- ●Access controls — Personal data stored by juon365 is accessible only to authorized personnel who require it to perform their job functions. Access is governed by role-based permissions and is subject to audit logging.
- ●Data breach response — juon365 maintains a documented personal data breach response procedure. In the event of a breach that is likely to harm your interests, juon365 will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
While juon365 implements robust security measures on our end, account security is a shared responsibility. Please use a strong, unique password for your juon365 account, never share your login credentials with anyone, and always log out after completing a gaming session — especially when using a shared device. If you suspect unauthorized access to your account, contact juon365 support immediately at [email protected].
Your Data Subject Rights
Under the Data Privacy Act of 2012, all juon365 players have the following data subject rights with respect to their personal data held by juon365. These rights are available to all Filipino players regardless of their location — from Manila to Mindanao:
- ●Right to be informed — You have the right to be informed of how your personal data is collected, used, and stored, which is the primary purpose of this Privacy Policy.
- ●Right to access — You may request a copy of the personal data that juon365 holds about you, including a description of the purposes for which it is being processed.
- ●Right to correction (rectification) — If any personal data held by juon365 is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. Updates to your contact details, registered payment methods, or address can be made via the juon365 account settings or by contacting support.
- ● Right to erasure (right to be forgotten) — You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Note that certain data must be retained for legal and regulatory compliance purposes as outlined in Section 8, and erasure requests cannot override these obligations.
- ●Right to data portability — You may request that juon365 provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider where technically feasible.
- ●Right to object — You have the right to object to the processing of your personal data where juon365 relies on legitimate interest as its legal basis, or where your data is being processed for direct marketing purposes. Upon receipt of a valid objection to marketing, juon365 will cease all marketing communications immediately.
- ●Right to lodge a complaint — If you believe that juon365 has violated your data privacy rights, you may file a complaint directly with the National Privacy Commission (NPC) of the Philippines through the official NPC channels.
To exercise any of the data subject rights listed above, submit a written request to the juon365 Data Privacy Officer at [email protected] with the subject line "Data Subject Rights Request". Please include your full name, registered email address, and a description of the right you wish to exercise. juon365 will acknowledge your request within 3 business days and respond in full within 15 business days, consistent with the NPC's prescribed timelines.
Children & Minors
juon365 operates an online casino and sports betting platform that is strictly restricted to individuals who are 21 years of age or older, consistent with Philippine gambling laws and PAGCOR regulations. The collection and processing of personal data from individuals under the age of 21 is strictly prohibited on the juon365 platform.
juon365 implements mandatory age verification during the account registration and KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all balances will be returned, and the matter will be reported to PAGCOR as required by our operating license conditions. juon365 does not knowingly collect or retain any personal data from minors. If you believe that personal data of a minor has been submitted to juon365, please contact us immediately at [email protected] so that we can investigate and delete the data without delay.
Parents and guardians are encouraged to use parental control tools and to educate young people about responsible online behavior. If you become aware of a minor attempting to access or use the juon365 platform, please report it to our support team so appropriate action can be taken.
Updates to This Privacy Policy
juon365 reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable Philippine laws and PAGCOR regulations, or improvements to our platform. The most current version of the Privacy Policy will always be available at juon365.net/privacy-policy.
Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — juon365 will notify you by email to your registered address or by a prominent notice on the juon365.net homepage at least 14 days before the changes take effect. Your continued use of the juon365 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We recommend that all juon365 players review this Privacy Policy periodically — especially before making a new deposit or engaging with a new feature or promotion on the platform. The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. The current version is effective as of January 1, 2026.
Contact Our Data Privacy Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by juon365, please contact our Data Privacy Officer directly. The DPO is available to assist all Filipino players — whether you are based in Metro Manila, Cebu City, Davao, Iloilo, or anywhere else in the Philippines.
If you are not satisfied with juon365's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through the NPC's official government website.
How juon365 Protects Your Data
Your privacy is not just a legal obligation for us — it is a core part of how we build trust with every Filipino player on the juon365 platform.
Every data processing activity at juon365 is grounded in the principles of the Data Privacy Act of 2012. We process only what is necessary, retain data only as long as required, and ensure all processing has a clear legal basis — whether contractual necessity, legal obligation, or your explicit consent.
All personal data transmitted between your device and juon365.net is protected by TLS encryption. Whether you are depositing via GCash in Manila or spinning slots from Cebu, your data travels through an encrypted channel that prevents interception by third parties.
juon365 operates under the PAGCOR regulatory framework and aligns all data handling practices with National Privacy Commission guidelines. Our KYC, AML, and responsible gaming processes are all designed to meet both PAGCOR and NPC standards simultaneously.
juon365 will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The only data sharing we carry out is what is strictly necessary to deliver our services, process your payments, or comply with Philippine law.
juon365 respects and upholds all data subject rights under the DPA 2012 — including your rights to access, correct, erase, and port your personal data. Simply email our DPO at [email protected] and we will respond within the NPC's prescribed timelines.
In the unlikely event of a personal data breach that could harm your interests, juon365 is committed to notifying both affected players and the National Privacy Commission within 72 hours — consistent with NPC Circular 16-03 and international best practice for data breach response.